Below is our shop’s return and refund policy:
We take our customers’ satisfaction very seriously and are committed to providing high quality products. However, if the product you received is wrong or arrived damaged or defective, we would like to resolve the problem immediately.
To request a return or refund, please contact us within 7 days of receiving the product and provide details and photos of the wrong or damaged product. Once we receive your request, we will work with you to resolve the problem as quickly and efficiently as possible.
We offer you two options: replacement or refund. If you want a replacement, we’ll send you an equivalent product as soon as possible. If you want a refund, we will refund you the full amount of the product (including shipping costs) within 10 working days of receiving the wrong or damaged product.
We strive to provide exceptional service and ensure customer satisfaction at all times. If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact us.